Organizations need capabilities and practices to generate value from AI

While most business and technology leaders are optimistic about the value-creating potential of AI in their enterprise – Enterprise Cognitive Computing (ECC) – the actual rate of adoption is low, and benefits have proved elusive for a majority of organizations. A study involving Lancaster University Management School’s Centre for Technological Futures and MIT Sloan School’s Center for Information Systems Research, published in MIT Sloan Management Review, examined adoption of ECC in 150 organizations from various industries across Europe, North America, Asia and Australia, to understand why.

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