IT Software Services Veteran Gwendolyn Smith Joins Ivanti to Lead Customer Success Team

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Ivanti Reinforces Commitment to World-Class Professional Services Ivanti today announced it has hired Gwendolyn Smith, a specialist in leading customer services for hyper-growth software businesses, as Executive Vice President, Customer Success & Professional Services.  With a more than 20-year management track record in custom development, training and support, Smith will play a key role in developing new programs to support Ivanti’s continued business growth. “Ivanti is at a very exciting time in its history.  Its recent acquisitions extend its unique position as a company that delivers the complete solution – from IT asset discovery, and analytics, to processes and technologies that enable IT to take action on those insights,” said Smith.  “I look forward to developing new strategies to support Ivanti customers worldwide and to further integrate acquisitions into Ivanti’s superb, 24×7 customer support network.” Smith has been a key member of engineering strategy and leadership teams, specializing in revenue growth, customer experience and transition management.  She has built world-class, customer success departments from the ground up and improved performance of existing teams to grow sales and revenue.

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